Call Center Executive (Mumbra)

Call Center Executive (Mumbra)

19 Oct
|
Prospressllc
|
Mumbra

19 Oct

Prospressllc

Mumbra

- Contact potential customers: Call people who have submitted online inquiries or expressed interest in internet or TV services.
- Introduce the company: Greet customers professionally and explain that you are calling from Preferred Internet Dealer.
- Verify customer information: Ask for the service address and confirm it accurately to check available plans.
- Understand customer needs: Ask about internet speed, Wi-Fi coverage, connected devices, streaming, and TV service requirements.
- Explain available plans: Present eligible internet and TV packages, pricing, promotional offers, and applicable fees clearly.
- Handle objections: Answer questions about pricing, service availability, speed, installation, and switching providers.
- Collect required details:



Obtain the customer’s name, active email address, contact number, and other information only when required for the order and through approved procedures.
- Complete the order: Explain the next steps, confirm the customer’s understanding, and submit accurate order information.
- Follow company policies: Follow approved call scripts, recorded-line disclosure procedures, privacy rules, and customer-consent requirements.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Call Center Executive (Mumbra)
🏢 Prospressllc
📍 Mumbra

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