We are looking for enthusiastic and confident Telecallers to join our growing team. This is an excellent chance for who enjoy communicating with people, have a positive attitude, and are eager to build a career in customer interaction, sales, or business development. You will be responsible for connecting with prospective and existing customers, understanding their needs, and guiding them with the right information — while building the foundation skills for a long-term career in telesales or customer relations.
Key Responsibilities
- Make outbound calls to prospective and existing customers
- Explain company products, services, and offers clearly and accurately
- Understand customer requirements and provide relevant solutions
- Maintain regular follow-ups with leads and customers
- Update customer and lead information in Excel sheet
- Identify qualified leads and forward them to the concerned team
- Schedule appointments, callbacks, or meetings as required
- Handle basic customer objections and queries professionally
- Escalate complex queries to senior team members when necessary
- Provide timely updates to the reporting manager
Desired Candidate Profile
- Bachelor's degree in any discipline (or equivalent)
- Good verbal communication skills in English/regional languages
- Confident and polite phone etiquette
- Strong listening and interpersonal skills
- Basic computer knowledge
- Positive, target-driven attitude with willingness to learn
- Ability to handle rejection and stay motivated
- Ability to work independently as well as in a team
Good to Have
- Prior internship/academic experience in customer interaction
- Exposure to college-level sales or promotional activities
- Familiarity with MS Office, Google Workspace, or CRM tools
- Knowledge of additional regional languages
Why Join Us
- Structured training program to build your calling and sales skills from scratch
- Clear career growth path into senior calling, sales, or team lead roles
- Supportive team environment with regular feedback and mentoring
- Incentives and recognition for meeting/exceeding targets
Selection Process
- Verbal Communication & Behavioural Round
- HR Round