WE ARE HIRING – CHAT PROCESS EXECUTIVE (INTERNATIONAL PROCESS)
Job Title: Chat Support Executive
Process: International Non-Voice (Chat Support)
Job Location: Malad
Work Mode: Work From Office
Job Description:
- Handle customer queries through live chat and provide timely resolutions.
- Assist international customers with their questions, concerns, and service-related issues.
- Maintain professional written communication with customers.
- Understand customer requirements and provide accurate information.
- Follow company policies, process guidelines, and quality standards.
- Ensure customer satisfaction and maintain productivity targets.
Eligibility Criteria:
- Graduates can apply, depending on process requirements.
- Experienced candidates may apply, subject to eligibility.
- Positive English communication and typing skills are required.
- Basic computer knowledge is essential.
- Candidates should be comfortable working in rotational shifts and rotational week-offs.
Key Skills Required:
- Excellent written English communication
- Good typing speed and accuracy
- Problem-solving and customer-handling skills
- Multitasking and attention to detail
- Regards,
- Ismail Shaikh
- (phone hidden)
Pay: ₹28,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund