CDK Global is seeking an Associate Product Manager to support OEM and Enterprise initiatives focused on improving the automotive ownership and service experience for dealers and consumers. This role is ideal for an early-career product skilled who is passionate about learning the automotive ecosystem, building strong stakeholder relationships, and developing exceptional written and verbal communication skills.
The Associate Product Manager will work closely with OEM partners, Product Managers, Program Managers, Engineering teams, UX teams, and business stakeholders to understand OEM objectives, dealer operational challenges, and customer experience opportunities. A key responsibility will be developing expertise in OEM programs and understanding how they influence dealer performance, customer satisfaction, retention, and long-term loyalty.
This role will support initiatives that help OEMs achieve key success metrics, including customer satisfaction and loyalty measures often reflected in industry benchmarking programs such as J.D.
Power studies and OEM-specific satisfaction programs. The Associate Product Manager will help translate OEM requirements into product enhancements that improve both digital and in-store customer experiences across the service journey.
As the automotive service industry evolves, this role will contribute to product strategies that extend beyond online appointment scheduling to support a broader Fixed Operations ecosystem, including service lane experiences, scheduled maintenance programs, OEM parts and tire sales, marketing and customer retention capabilities, service recommendations, digital engagement solutions, and emerging payment options such as Buy Now Pay Later (BNPL).
Key Responsibilities
OEM Program Knowledge & Product Support
• Develop a deep understanding of OEM service programs, customer experience initiatives, and dealer operational processes.
• Learn how OEM objectives translate into dealer workfl
📌 Associate Product Manager (Hyderabad)
🏢 CDK Global
📍 Hyderabad
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