In the above context, the CSMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits. They have to understand the product, source the business, conduct developmental activities, recruit, motivate and provide training for the employees.
Key Accountabilities/ Responsibilities
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Responsible for Achieving overall Gross Written Premium
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Channel Relationship.
• Workshops, Camps.
• Plan and make strategies
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Responsible to maintain COR at budgeted levels
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Analyze the underwritten business book and build strategies for driving results by designing an approach line for team for desired business
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Recruitment
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Recruitment of agencts; Input Activities: Name gathering activities, career orientation program with TATAAIG like RnR, Club Membership, Quarterly contest, Educational programs etc.
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Responsible for Activation
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Float all contest and club convention on monthly and weekly basis to producers.
• Monthly quarterly and yearly goal settings
• Retention of business
• Focus on increase the costumer contactibility.
• Provide the renewals details on timely basis
Stakeholder interfaces
Internal Stakeholders
• Operations (BOPs& COPs) – for the issuance.
• Product Towers – for Quotations
• Finance Team – Taxations handling
• Human Resources – to share foresights into the business and build the talent pool accordingly
• Claims Team – Regularly for the claim settlements
• Legal Team – For the legal aspect, Vendor , NDA etc
External Stakeholders:
• Agents
• End Customers
Experience
• 0-1 year of experience in insurance
• At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.