We are seeking an experienced Solution Architect to lead the design and development of business solutions that support client pursuits across the Healthcare and Life Insurance industries. The ideal candidate will have a solid background in solutioning Business Process Outsourcing (BPO) services, developing business cases, building cost models and pricing strategies, and supporting complex proposal responses.

This role requires a strategic thinker who can collaborate with cross-functional teams to develop compelling, commercially viable solutions that align with client requirements and organizational objectives. Experience working for an outsourcing service provider and supporting competitive pursuits is essential.

Key Responsibilities

• Lead end-to-end solution development for BPO opportunities across Healthcare and Life Insurance clients.

• Develop comprehensive business cases that articulate value propositions, financial benefits, operational efficiencies, and transformation opportunities.

• Build detailed cost models, pricing models,



and commercial assumptions to support competitive and profitable client proposals.

• Design scalable operating models, delivery approaches, staffing models, transition strategies, and governance frameworks.

• Collaborate with Sales, Business Development, Delivery, Operations, Finance, and Subject Matter Experts to develop integrated client solutions.

• Analyze client RFPs, RFIs, and business requirements to create differentiated solution strategies.

• Develop solution narratives, proposal content, executive presentations, and client-facing documentation.

• Support solution validation, pricing reviews, and executive governance during pursuit cycles.

• Participate in client discovery sessions, solution workshops, and proposal presentations.

• Identify operational risks, dependencies, and assumptions while recommending mitigation strategies.

• Incorporate industry best practices, automation opportunities, digital capabilit

📌 Digital Solution Architect Lead Advisor (Chennai)
🏢 NTT DATA Services
📍 Chennai