Req ID: 393384

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Snr. Consultant to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Description – Account Operations & Business Management Lead

Experience: 6–8 Years
Location: Noida / Bangalore
Industry: IT Services / Technology Services
Role Type: PMO/Account Operations / Delivery Operations / PMO

Role Overview:

We are looking for an Account Operations & Business Management Lead with 6–8 years of experience in IT Services organizations to manage account-level operational activities, resource onboarding, financial tracking, governance, and management reporting. The role requires strong analytical skills and the ability to leverage AI tools for data analysis, automation, insights, and executive reporting.

Key Responsibilities

• Manage day-to-day account operations, governance, action tracking, escalations,



and coordination across Delivery, HR, Recruitment, Finance, and client teams.

• Own resource onboarding and workforce tracking covering demand, selection, joining, client onboarding, allocation, utilization, timesheets, roll-offs, replacements, and deployment status.

• Track key financial and commercial metrics including revenue, cost, margin, billability, utilization, non-billable/holding cost, forecast vs. actuals, PO consumption, and financial leakage.

• Develop management dashboards, MIS, KPI scorecards, financial/resource reports, variance analysis, and executive summaries for account leadership.

• Leverage GenAI/AI tools such as ChatGPT, Microsoft Copilot and similar platforms for data analysis, trend identification, report automation, management insights, and productivity improvement.

• Drive operational governance and continuous improvement, identifying process gaps, automating repetitive ac

📌 Industry Consulting Snr. Consultant (Noida)
🏢 NTT DATA Services
📍 Noida