19 Oct
|
LSEG
|
Bengaluru
This role is for Associate Content Analyst to join the BLRC team and support the day-to-day management of Real-Time Reference Data. The role is suitable for an individual with a foundational understanding of financial markets, particularly Fixed Income and Foreign Exchange, who is keen to develop deeper product and operational knowledge.
The successful candidate will work closely with experienced analysts, Team Leads, and cross-functional teams to maintain high standards of data quality, respond to business and client requirements, and support continuous improvement initiatives.
The individual should be a quick learner, detail-oriented, customer-focused, and comfortable working in a fast-paced operational workplace.
Key Responsibilities
• Support the day-to-day business operations associated with Real-Time Reference Data.
• Monitor assigned data, processes, queues, and service requests to ensure timely and accurate completion.
• Maintain high standards of productivity, accuracy, timeliness, and data quality in accordance with agreed team and business targets.
• Investigate routine data queries and customer issues and work towards resolution using available procedures, documentation, and internal systems.
• Escalate complex or unresolved issues to senior analysts or the Team Lead with appropriate analysis and supporting information.
• Communicate and coordinate with relevant internal teams, stakeholders, CRM teams, and other departments to support timely resolution of data-related queries.
• Develop a good understanding of client queries and recurring data issues and assist the team in identifying trends and possible areas for improvement.
• Support root cause analysis of recurring incidents, service requests, or data-quality issues under the guidance of senior team members.
• Assist in reviewing existing processes, procedures, and methods of working and contribute suggestions for simplification, standardisation, and continuous improvement.
• Create, maintain, and
📌 Associate Content Analyst (Bengaluru)
🏢 LSEG
📍 Bengaluru