Senior Legal Counsel, Transformation & Service Enablement

Field
Location- Gurgaon, India
Reports to- Head of Legal, Risk & Compliance Shared Services
Department- Legal, Risk & Compliance Shared Services Hub

Role Description
The Senior Legal Counsel, Transformation & Service Enablement leads the design, transition and continuous improvement of legal services within FNZ’s India Legal, Risk & Compliance Shared Services Hub. The role is accountable for mobilizing current services, programme and project delivery, process and control design, SOPs and knowledge enablement, data-led improvement, and the development of AI, automation and legal-technology use cases within agreed governance. The role combines credible legal judgement with strong transformation, legal-operations, programme-delivery and change-management capability. It does not own platforms, governance or substantive legal positions assigned to Legal Operations, Procurement, Technology or onshore legal teams, and it partners with the Service Delivery & Workforce leader to transfer stabilized services into business-as-usual operations.




Team Responsibilities
· Lead the Hub transition, transformation and service-enablement portfolio.
· Design and mobilize scalable services, processes, controls, documentation and hand-offs.
· Drive responsible AI, workflow automation, self-service and contract-process optimization within owner governance.
· Coordinate Hub knowledge, templates, playbooks, SOPs and change-adoption activity while preserving substantive ownership.
· Use operational data to prioritize improvement and demonstrate benefits.
Specific Role Responsibilities
1. Transition and Mobilization
· Own transition plans, workstream governance, milestones, risks, dependencies and stakeholder communications for new services entering the Hub.
· Lead discovery, scope confirmation, process mapping, knowledge transfer, training packs, readiness assessment, hyper care and stabilization.
· Define entry, exit and BAU acceptance

📌 Senior Legal Counsel (Gurugram)
🏢 FNZ Group
📍 Gurugram