Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most
complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital,
health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #3 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s
Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also
been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated
Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee perks and programs that cater to work-life
integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
ORGANIZATIONAL OVERVIEW:
Fraud Operations team reviews potential fraud alerts triggered by the Fraud Strategies to help mitigate fraud risks across the lifecycle of a
customer. Additionally, the team caters to customers who have been victims of fraud by reporting, investigating and processing fraud cases.
This team is Spread across 7 sites in Asia and U.S. With this team You will gain some unique experiences, both at a functional and
leadership level.
ROLE SUMMARY/PURPOSE:
The Senior Specialist Fraud will take Inbound calls to the applicants while providing fraud controls ensuring Compliance with regulatory
requirements and industry standards.
KEY RESPONSIBILITIES:
• Effectively respond and handle verbal/written inquiries from customers daily.
• Re-con