Join our agile team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Lead in Infrastructure Platforms team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the Firm. Enterprise Technology (ET) Crisis Management (CM) is responsible for providing dedicated Incident and Crisis Business Resiliency support within ET, including assets such as staff, sites, processes and functions. This enables ET to swiftly adapt and respond to disruptive events—whether local, regional or global—in order to maintain owned Essential Services while safeguarding people, assets and the reputation of JPMC.





You’ll be responsible for stakeholder communication and client relationship management. You’ll use critical thinking to establish the team’s functional goals and set priorities and objectives that align with our overall strategy. You’ll coach, manage and mentor people, both in-house and in collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.

Job responsibilities

• Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm

• Execute and support Firmwide published policies and standards, partnering with Enterprise Technology stakeholders and the Firmwide Resiliency Office to ensure consistent governance and adherence.

• Monitor and triage disruption events for impact to Enterprise Technology staff, sites, processes and functions; manage t

📌 Technology Support Lead (Hyderabad)
🏢 JPMorgan Chase
📍 Hyderabad