Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
The Role:
As a Power Platform Migration Engineer, you will execute runbooks to migrate Power Platform assets between tenants, completing preparation steps, performing controlled migrations and validating outcomes. You will handle repeatable tasks (exports/imports, mapping files, connection reconfiguration, enabling flows, smoke testing) whilst maintaining high standards in ticket updates and evidence capture. This role sits within a 24x7 factory model and is measured on reliable execution, low defect rates and rapid, structured remediation.
Key Responsibilities:
- Execute Power Platform migration runbooks for assigned scope: export/import solutions and apps, prepare flows and complete post‑migration configuration steps.
- Reconfigure connection references and setting settings post‑migration; verify functional operation of apps and flows.
- Run smoke tests and basic functional validation; record outcomes and evidence.
- Triage and resolve standard issues using playbooks (permissions, missing connectors, broken references, disabled flows).
- Maintain high‑quality ticket hygiene: status, actions taken, outcomes and evidence attachments.
- Escalate complex defects with complete diagnostic detail and reproduction steps.
- Contribute to shift handovers with clear, actionable notes and transparent risk statements.
- Support reporting on throughput, defect categories and recurring issues for continuous improvement.