At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try recent things, learn new skills and discover what you excel at—all from Day One.

Job Description
The Claims Processing Team Manager is responsible for leading and managing claims processing operations to ensure timely, accurate, and compliant resolution of customer claims while delivering exceptional customer outcomes. This role oversees Team Leads and frontline claims professionals, drives operational performance, manages financial results, and executes strategic transformation initiatives that improve efficiency, quality, risk management, and customer experience. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.



Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.
Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically three or more years of relevant experienc

📌 Credit Card Claims Team Manager (Chennai)
🏢 U.S. Bank
📍 Chennai