Manager – Business Performance Analytics, G&L; Client Management
About the Role
Global Commercial Services (GCS) provides a broad suite of payment, working capital, and cross-border solutions that help businesses of all sizes manage their payments, financing needs, and commercial relationships.
The Pricing, Performance & Insights (PPI) team serves as the strategic analytics and business decisioning function for GCS, translating data and business performance into insights, strategies, and actions that accelerate profitable growth.

The Manager – Business Performance Analytics, G&L; Client Management (India) will be a strategic partner to senior leaders across the Global and U.S. Large Enterprises (G&L;) Client Management organization. Working closely with GM, VP, and EVP-level stakeholders, this role will shape portfolio strategy, performance management, business planning, target setting, and growth priorities across the Client Management organization.

The successful candidate will combine strategic thinking, advanced analytics, financial acumen,



and solid executive communication to identify emerging opportunities, influence business decisions, and translate complex performance dynamics into clear actions for leadership and the field.

The role is based in India and reports to the Director – PPI, G&L; Client Management, New York.

The shift generally begins at 1:30 PM IST.

Responsibilities
Key Responsibilities
Shape Business and Portfolio Strategy
• Serve as a strategic thought partner to G&L; Client Management leadership, using analytics and commercial insights to shape business priorities, portfolio strategy, and growth plans.
• Develop and evolve client segmentation and portfolio strategies to optimize coverage, resource allocation, client engagement, and growth potential.
• Identify emerging growth opportunities, performance gaps, and structural trends across the portfolio and translate them into actionable business strategies.
• Partner with leadership to advance

📌 Manager - Data Analytics (Gurugram)
🏢 American Express
📍 Gurugram