Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the agile formula that drives business performance. Together, we unlock potential.
About the North America Team:
The North America Corporate Risk and Broking Operations team is based in Mumbai and comprises approximately 600 colleagues. The team supports large and complex clients, middle‑market organizations, and select accounts across a broad range of industries. These industries include construction, real estate, hospitality and leisure, aerospace, marine, financial institutions and professional services, public sector and education,
technology and telecommunications, transportation and logistics, health care and life sciences, natural resources, and retail and distribution. The team works closely with internal and external stakeholders to deliver high‑quality operational and client service support.
About the Role:
This role is responsible for managing end‑to‑end agency billing activities, including the accurate invoicing of clients for insurance premiums and associated fees.
Roles & Responsibilities:
• Review, analyze, and assess carrier and broker documentation for insurance billing processing
• Process agency bills, including endorsements, audits, cancellations, extensions, new accounts, renewals, reports, and fees
• Generate and send invoices to clients through mail and e-mail
• Manage undelivered invoice exceptions in a timely and accurate manner
• Follow standard operating procedures, client and carrier specifications
📌 Billing Administrator (Mumbai)
🏢 WTW
📍 Mumbai