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Experience: 4+ yrs
Location: Pune

We are looking for an experienced Onboarding Manager – US Healthcare Implementations to lead the end-to-end onboarding and implementation of US-based outpatient healthcare clinics across physical therapy (PT), occupational therapy (OT), speech therapy, and chiropractic practices.
The ideal candidate will have strong experience with US healthcare EMR/EHR, practice management, or Revenue Cycle Management (RCM) platforms, along with proven project management capabilities, excellent client communication skills, and the ability to manage multiple implementations simultaneously.

Key Responsibilities
• Lead end-to-end onboarding and implementation of US-based outpatient healthcare clinics on EMR/EHR, practice management, billing, and RCM platforms.
• Manage approximately 15 concurrent clinic implementations, ensuring timely delivery and successful go-live.
• Gather client requirements, define implementation plans, establish milestones,



and coordinate activities with internal and external stakeholders.
• Oversee data migration, validation, reconciliation, and data quality checks using advanced Excel and basic SQL.
• Configure billing workflows, practice settings, and other system requirements based on clinic needs.
• Apply knowledge of the US medical billing cycle, including insurance eligibility verification, CPT/ICD-10 coding, claims submission (837), Electronic Remittance Advice (ERA/835), and denial management.
• Conduct client training sessions and ensure clinics are prepared for go-live.
• Coordinate go-live activities and provide post-implementation support during the hypercare phase.
• Track project milestones, risks, dependencies, issues, and action items using project management tools.
• Maintain explicit and proactive communication with US-based clients throughout the implementation lifecycle.
• Collaborate with technical, produ

📌 Onboarding Manager (Pune)
🏢 Weekday AI
📍 Pune