Team Leader, KYC Operations (Bengaluru)

Team Leader, KYC Operations (Bengaluru)

19 Oct
|
LSEG
|
Bengaluru

19 Oct

LSEG

Bengaluru

This role is within our KYC Operations team under the Anti Financial Crime Utility, specializing in Know Your Client (KYC), Screening and Offboarding Orchestration. The KYC Operations function specializes in onboarding, customer risk assessments, screening, ongoing monitoring, offboarding, critical metric execution, quality control, quality assurance execution and generating MI reports.

This position requires coverage aligned to UK business hours, with a working pattern from Wednesday to Sunday, including regular weekend operations, to ensure continuous support for screening and monitoring activities.

Roles and Responsibilities:
• Lead, coach, and develop a team of KYC analysts specializing in screening and ongoing monitoring, providing guidance, support, and mentorship.
• Oversee daily operations, ensuring screening alerts and reviews are completed accurately and within defined KRIs and SLAs.
• Act as a Subject Matter Expert (SME) in KYC, AML, screening, and Customer Due Diligence (CDD), providing expert interpretation and guidance on regulatory requirements.




• Conduct regular team meetings to review performance, address challenges, and communicate updates on regulatory or process changes.
• Provide hands-on support and mentorship on screening-related queries, including sanctions, Politically Exposed Persons (PEP), and adverse media checks.
• Act as the primary point of contact for critical issues and cases, providing advice and solutions.
• Stay up to date with industry trends, regulatory updates, and standard methodologies to ensure the team is advised and compliant.
• Supervise and ensure the quality and accuracy of KYC and screening reviews conducted by the team, implementing corrective actions when needed.
• Perform quality control checks on screening alerts and KYC/AML files, identifying gaps and implementing corrective actions where necessary.
• Collaborate with Compliance, Legal, Risk, and Audit teams to resolve issues and ensure alignment with regulatory

📌 Team Leader, KYC Operations (Bengaluru)
🏢 LSEG
📍 Bengaluru

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