Job Purpose:

End to end management of incentive payouts for Retail Banking teams, along with Business Performance function, automation of incentive calculations and management reporting
• Formulate template for calculation of incentive and calculate incentives as per approved policies, ensuring timely and accurate payouts

• Adhere to the SLA’s and ensure monitoring, for delays

• To independently review and automate existing business performance & incentive process. Also, automate other internal processes wherever possible to bring in more efficiency and reduce TAT

• To overlook the Business Performance & Incentive payment process which includes obtaining required data and Validating and calculating performance & payouts as per approved policies

• To implement adequate controls in the process & set up processes & SLA’s with Business & stakeholders to enable and accurate and timely MIS/payouts

• To liaise with Unit Managers to resolve issues and continuously enhance Business Performance & Incentive payout process





• To manage Business Performance and incentives database for detailed analysis

• Resolve issues related to data, policies and processes in collaboration with stakeholders and ensure necessary approvals and documentation is maintained for Audit records

Key Result Areas:
• Lead and drive Automation of data sourcing and management of data obtained from Technology, BI & other sources as required to identify staff wise business performance and incentives and ensure data received is as per policy parameters & is independent.

• Enhance and Automate Business Performance and Incentive calculation process – which is currently managed in Excel

• Implement Internal Controls & Checks in automated calculation models to ensure correct payment & compliance with approved policy

• Ensure Exceptions are handled with proper approvals and log is maintained for audit record.

• Business Performance analysis & Reports for Management Review

Knowledge, skill and experien

📌 Lead - MIS Analyst.RBG - Incentive Processing (Bengaluru)
🏢 Mashreq
📍 Bengaluru