Skill required: NA - Business Transformation
Designation: Business Transformation Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • This role is part of Project Velvet and leads the Order-to-Cash (OTC) function, driving end-to-end process ownership, transformation initiatives, and delivery excellence across Deductions, Collections, Cash Application,



Credit Management and AR analytics.

• The team works closely with client and internal stakeholders to ensure stable OTC operations aligned to SLA or KPI targets, drive automation and analytics-led process optimization, and establish governance, forecasting, and reporting frameworks.

• In this role, you will be expected to enable data-driven decision-making for finance operations, lead transformation across OTC sub-towers, manage large delivery teams, and act as the primary liaison for the OTC tower with client and internal stakeholders.
What are we looking for? • Workforce planning and governance
• Experience in shared services or BPO environments
• Exposure to large-scale transformation programs
• Knowledge of audit, compliance, and control frameworks
• Ownership and accountability in driving outcomes
• Ability to work in a dynamic, fast-paced, global workplace
• Effective communication with

📌 Business Transformation Manager (Gurugram)
🏢 Accenture
📍 Gurugram