The
Retail Sales & Billing Executive is responsible for managing billing
operations, retail sales, and supporting pharmacy operations while ensuring a
smooth client experience within the hospital.
Key
Responsibilities
• Provide friendly, professional,
and personalized customer service
• Assist customers with product
information and purchase of products and accessories
• Process sales transactions
accurately using the checkout system
• Maintain store presentation,
merchandising, and stock levels
• Support inventory management
and stock replenishment
• Work collaboratively with the
team to achieve sales targets
• Coordinate
with doctors, lab, and reception teams
• Build strong customer
relationships to encourage repeat business
• Through the knowledge you gain, you will inspire and educate
customers on the best care and products for their pets
Requirements
What we are looking for
• A passion for animals and providing the best
customer service
• Experience in a similar retail setting
• Minimum of 3+ years’ experience in
retail or sales required
• A positive attitude
• Reliable, punctual, and
well-presented
• Ability to work independently and as
part of a team
• Flexible availability, including
weekends
• Be computer literate and knowledge of the latest billing software will be a plus point.
• Solid Communication Skills with an eye for
accuracy and detail
• Experience using a POS system and handling cash
• Experience
with Sales targets and KPI's
• Strong
interpersonal skills with ability to build relationships and rapport with
customers and the team
• Physically fit,
with ability to lift products up to 20kgs