JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Hospitality and Workplace Experience Manager - Mumbai
Key Responsibilities
Guest & Visitor Management
• Own front-of-house experience including reception, lobby, and guest areas
• Manage visitor access system (Envoy) and resolve journey bottlenecks
• Deliver personalized hospitality for employees, candidates, VVIPs, and industry partners
• Maintain security protocols for visitor registration, passes, and escorts
Employee Experience
• Serve as approachable point of contact for employee support and requests
• Oversee new hire welcome kits and onboarding support
• Coordinate visiting employee logistics (access, hot desks, arrivals)
• Handle shipping, receiving, mail, and deliveries efficiently
Events & Shoots
• Execute internal events: coordinate logistics, vendors, setup, and catering
• Ensure event spaces are properly prepared per brief
• Support employee events (Snack Attacks, Social Hours) with innovative ideas
• Facilitate smooth artist/crew entry and coordination on shoot days
• Provide production support including supplies, printing, and F&B; services
Vendor & Standards Management
• Manage hospitality vendor relationships and service quality
• Conduct regular quality checks across office spaces and amenities
• Collaborate with facilities and F&B; teams on operations and inventory
• Maintain consistent pantry and stationery stock levels
Office Operations
• Partner with Workplace and Facilities teams on off
📌 Hospitality Manager (Mumbai)
🏢 JLL
📍 Mumbai