Forward Deployed Engineer
Canvas Labs · Sketch (getsketch.ai)
Remote · 1–3 years · INR 12 LPA + ESOPs

ABOUT THE ROLE

Our customers don't need another help doc. They need an engineer who sits with them.

Sketch puts AI agents inside Slack, WhatsApp, and email. It reads what a company says in chats, meetings, and inboxes, and turns it into tasks, follow-ups, reports, and answers.

Our customers are founders of agencies and product companies. They see Sketch work in a demo and say "I want this." Then they have to connect their WhatsApp groups, their CRM, and their inbox, and decide what Sketch should do first. That's where they get stuck.

You're the person who gets them unstuck. You sit with them, wire Sketch into how their team already works, and come back to our engineers with exactly what broke and why.

The industry calls this a forward deployed engineer. At a big company it's four jobs: sales engineer, onboarding, support, and a slice of product management. Here it's one.

WHAT YOU'LL DO

• Sell by showing. Run demos for founders inside a real Slack workspace,



and get Sketch to do one real job before the call ends.
• Get customers live. Connect their WhatsApp groups, Gmail, CRM, and project tools. Write the automations they ask for. Stay until the team uses Sketch without you.
• Be the first person they call. When a connection drops or an automation fires twice, you hear first. Fix what you can. For the rest, hand engineering a clean repro.
• Turn calls into product. Spot the request five customers make before anyone else hears it once. Write it up, help scope it, and sometimes build the first version yourself.
• Run the small projects. Custom workflows, current connectors, two-week pilots. You plan them and hold the dates.
• Write it down. Turn every onboarding into a better setup guide, so the next customer goes live faster.

A WEEK IN THIS JOB

Monday: An agency founder wants every client WhatsApp group turned into a task list with owners. You set it up and walk

📌 Forward Deployed Engineer (India)
🏢 Canvas AI
📍 India