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Monks is seeking an experienced Operations Director to lead the Delhi-based team delivering rapid-turn editorial and marketing content. This senior, client-facing role will oversee day-to-day operations across multiple shifts, ensuring work is properly prioritized, staffed, trafficked, reviewed and delivered.
The ideal candidate is a process-oriented operational leader who can bring structure to a complex, fast-moving environment. You will manage regional capacity and team performance, partner closely with the US-based Monks leadership team and serve as a senior point of contact for client stakeholders.
An interest in AI, emerging technology and current approaches to creative production is essential. All briefs, client communications and creative deliverables will be in English.
In This Role, You Will
• Lead day-to-day operations for the Delhi-based creative team across multiple shifts and workstreams.
• Serve as a senior regional contact for client stakeholders and Monks leadership.
• Oversee intake, prioritization, staffing, production, review, approval and final delivery.
• Translate incoming demand into clear capacity plans, assignments, timelines and escalation paths.
• Manage and support producers or project managers responsible for individual shifts and deliverables.
• Maintain visibility across active work, team capacity, deadlines, risks, dependencies and approvals.
• Establish clear operating standards across shifts, including intake, documentation, QA, handoffs and deliv
📌 Operations Director (India)
🏢 monks
📍 India