1. Manage and coordinate day-to-day sales activities and support the sales team.
2. Handle regular follow-ups with clients/customers regarding enquiries, quotations, orders, and pending requirements.
3. Maintain accurate records of sales enquiries, customer interactions, orders, and follow-ups.
4. Coordinate with customers and internal departments to ensure timely order processing and delivery.
5. Track pending leads and ensure consistent follow-up until closure.
6. Prepare and maintain sales reports, MIS, and performance updates.
7. Coordinate with the sales team regarding targets, customer requirements, and order status.
8. Resolve basic customer queries and ensure a smooth customer experience.
9. Maintain solid professional relationships with existing and potential clients.
10. Support the team in achieving sales targets and business objectives.