Candidates for this position are preferred to be based in Bangalore, India and will be expected
to comply with their team's hybrid work schedule requirements.
Who We Are:
Wayfair's Customer Technology organization builds the digital experiences and platforms that help customers move seamlessly from discovery to purchase and beyond. We're looking for a passionate Senior Engineering Manager to lead teams building reliable, scalable customer-facing technology for customers across multiple geographies.
Our platforms support key moments on Wayfair's websites and apps, from browsing products and evaluating delivery options to completing checkout and managing orders. Payments is a critical part of this experience. Our teams make it easy and reliable for customers to pay using the methods available in their geography, while meeting local compliance and regulatory requirements. Supporting different payment methods, rules, and customer expectations across markets brings significant technical and operational complexity.
We work across engineering, product, design,
and partner teams to make complex systems feel simple for customers. Our platforms must respond quickly, handle high volumes, and remain resilient as customer needs and business priorities evolve. Every interaction is an opportunity to build trust, reduce friction, and deliver a better experience.
What You'll Do:
- Help shape and drive a multi-year technology strategy for a complex platform that supports customers across multiple geographies.
- Lead one or more software engineering teams, designing scalable solutions and owning the full software development lifecycle—from design and delivery to ongoing operation and maintenance.
- Manage and develop engineers through regular coaching, guidance, and mentorship, supporting both their day-to-day work and long-term career growth.
- Attract, onboard, develop, and retain diverse talent while building an inclusive, cooperative team culture.
- Lead by example and help