Key Skills: Pricing, Pharmaceutical, Life science, Chargeback, Market Access, Medicaid, Healthcare, Finance, Delivery Excellence, Analytics, SQL, Revenue Reporting, Data Modelling
Roles and Responsibilities:
• Execute customer eligibility, membership, contract alignment and pricing-related activities for pharmaceutical commercial operations.
• Review customer requests, declarations, rosters and supporting information against contract terms, class of trade, GPO participation and business rules.
• Maintain customer affiliations, contract relationships, membership records and related commercial data across approved systems.
• Investigate pricing access issues, chargeback disputes, eligibility exceptions and data discrepancies, coordinating resolution with internal and external stakeholders.
• Prepare and validate eligibility, membership, pricing and operational reports while maintaining audit-ready records and compliance with applicable controls.

Skills Required:
• 3 - 12 years of relevant experience in pharmaceutical commercial operations,



contracts and pricing, market access, chargebacks, customer master data or healthcare operations.
• Experience in pharmaceutical pricing, contracts, channel operations, market access or related commercial operations.
• Working knowledge of healthcare and life sciences business processes, including customer eligibility, contracting and reimbursement-related operations.
• Experience supporting chargeback processes, pricing validation, dispute investigation or related revenue-impacting activities.
• Understanding of Medicaid or government healthcare programs and their impact on pharmaceutical commercial operations.

Valuable to Have:
• Data modelling, analytics, SQL, finance, revenue reporting or delivery excellence experience.

Education: Master's degree in Business Administration, Finance, Commerce, Economics, Life Sciences, Healthcare Administration or a related discipline.

📌 Associate - Channel Operations_104956 (Mumbai)
🏢 MyCareernet
📍 Mumbai