As a QA Lead, you will be responsible for driving the organization's quality assurance and process excellence initiatives by ensuring compliance with CMMI, ISO 9001, ISO 27001, and ISO 20000-1 standards. You will lead quality governance activities, define and monitor quality metrics, conduct audits and gap assessments, identify process improvement opportunities, and collaborate with cross-functional teams to enhance operational efficiency and compliance. The role requires solid leadership, analytical, and stakeholder management skills to foster a culture of continuous improvement, quality excellence, and adherence to organizational standards across all projects and departments.

5+ years of experience in Quality Assurance, Process Excellence, Quality Management Systems, or Compliance roles.

Responsibilities:

Quality Management & Process Excellence:
· Define, monitor, and analyze quality metrics and KPIs across projects and organizational functions.
· Conduct gap analysis to identify deviations between existing processes and quality standards such as CMMI, ISO 9001, ISO 27001,



and ISO 20000-1.
· Lead initiatives to improve processes, enhance operational efficiency, and strengthen quality compliance.
· Develop, implement, and maintain quality frameworks, procedures, standards, and best practices.
· Ensure consistent adherence to organizational quality policies and regulatory requirements.

Audit & Compliance Management
· Plan, coordinate, and participate in internal and external audits.
· Lead audit preparation activities, including evidence collection, documentation reviews, and compliance assessments.
· Monitor audit findings, drive corrective and preventive actions (CAPA), and ensure timely closure.
· Maintain audit trackers, compliance records, quality logs, checklists, and reporting documentation.
· Ensure organizational compliance with ISO standards, CMMI requirements, and other applicable quality frameworks.

Quality Reporting & Documentation
· Develop and p

📌 Quality Assurance Lead (Thiruvananthapuram)
🏢 Kran Consulting
📍 Thiruvananthapuram