Job Description: Assistant Project Manager – IT Infrastructure & Security
Position: Assistant Project Manager – IT Infrastructure & Security

Location: Mumbai (In office / Work from Office)
Department: Project Management & Service Delivery
Experience Required: 4–5 Years in Technical Project Management / Service Delivery
Employment Type: Full-time

Role Summary
We are seeking a proactive Assistant Project Manager – IT Infrastructure & Security to join our System Integration team. This hybrid role bridges Technical Project Management, Service Delivery, and Customer Success.

You will oversee end-to-end implementation life cycles - from project kick-off to customer sign-off - for enterprise IT infrastructure, cybersecurity solutions, and the ManageEngine software suite. In addition to deployment execution, you will champion post-implementation operational delivery, drive SLA compliance, manage critical escalations, and partner with enterprise clients to ensure technology adoption and long-term satisfaction.

Key Responsibilities
1. End-to-End Project Management & Implementation




· Full Life-Cycle Ownership: Lead projects through initiation, scope definition, resource planning, deployment, testing, go-live, and formal customer sign-off.

· Scope & Schedule Management: Build structured work breakdown structures (WBS), track project milestones, and mitigate scope creep through formal change control procedures.

· Technology Deployments: Oversee the installation, configuration, and integration of:

o ManageEngine Suite: ServiceDesk Plus, Endpoint Central, OpManager, ADManager/ADAudit Plus, PAM360, and Log360.

o IT Infrastructure: Enterprise servers, storage solutions, backup appliances, and data center environments.

o IT Security & Identity: Next-Gen Firewalls (NGFW), Endpoint Detection & Response (EDR/MDR), Identity & Access Management (IAM/SSO), CyberArk PAM, SIEM, DLP, and Cloud Security controls.

· Risk & Issue Governance: Identify delivery bottlenecks, technical roadb

📌 Assistant Project Manager (Mumbai)
🏢 Softcell Technologies Global
📍 Mumbai