About The Role
We are looking for an Associate, Clinical Operations to join our team and play a key role in ensuring smooth and efficient delivery of clinical services. You will work closely with psychologists, psychiatrists, clinical leads, clinic coordinators, and cross-functional teams to manage clinician availability, rostering, slot availability, and day-to-day operational requirements across OPD and teleconsultation services. The role combines hands-on operational execution, stakeholder management, problem-solving, and data-driven process improvement. The ideal candidate is someone who enjoys solving real-time operational challenges, is highly organised, comfortable working with data, and takes strong ownership of getting things done.
Key Responsibilities
Clinician Rostering
• Work closely with clinical stakeholders to create, manage, and maintain the clinical roster, ensuring accurate and up-to-date service availability.
• Manage last-minute scheduling changes and operational issues to ensure minimal disruption to client consultations.
Clinical Operations
• Monitor supply- and demand-side trends in collaboration with the Marketing team to identify opportunities and optimise operational processes.
• Own and execute clinical operational processes with a high degree of accountability, attention to detail, and operational rigour.
• Build and maintain trackers and dashboards to monitor key operational metrics, including monthly service utilisation, clinic space utilisation, and other relevant performance indicators.
Special Projects
• Own and execute special projects aimed at building new systems, processes, and operational structures, including launching new service lines, setting up recent workflows, and improving existing models of care.
Qualifications Skills
What We're Looking For
• Bachelor's degree in business, economics, engineering, operations, or a related field.
• 0–2 years of relevant experience; fresh graduates with strong analytical and execut
📌 Associate – Clinical Operations (Mumbai)
🏢 Amaha
📍 Mumbai