Location: Ahmedabad, Gujarat (full-time, in office)
Experience: 4–5+ years in sales, including 2+ years leading a team
Reports to: The founders
About The Role
You will own the two engines that turn interest into revenue: our e-commerce conversion desk and our health-coach sales team. You will build a calling and messaging system, train the team, and run a sales culture that helps customers rather than pushes them.
Key Responsibilities
• Recover abandoned carts and enquiries, and confirm COD orders to reduce cancellations and returns.
• Hire, train and manage the tele-sales caller team, with daily targets, call audits and weekly one-on-ones.
• Write and improve call scripts, WhatsApp templates and email sequences.
• Grow reorders, order value and win-backs with approved offers.
• Lead the in-house health coaches to grow coaching enrolments and supplement sales, with no pressure selling and no medical claims.
• Keep the CRM updated, share a daily sales dashboard and review progress weekly with the founders.
Requirements
• 4-5+ years in sales, with 2+ years leading a team of 5 or more.
• Inside sales or tele-sales experience in D2C, e-commerce, health and wellness, edtech or a similar consumer business.
• Hands-on with CRMs, WhatsApp Business tools and Shopify or similar order panels.
• Fluent in Gujarati, Hindi and English.
• Numbers-driven, and able to coach people by listening to their calls.
Skills: coaching,cold calling,sales,e-commerce
📌 Sales Head (Ahmedabad)
🏢 LaunchAtScale
📍 Ahmedabad
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