UX and Experience Designer
Websites Ecommerce and Mobile Apps
Full time | Chennai | On-site | Immediate Joiner | U.S Overlapping Hours

Role Overview:
CXOntology seeks a hands-on UX and Experience Designer to research, design, and validate enterprise websites, ecommerce, and iOS and Android mobile apps. Own accessible experiences from discovery through release and ongoing Maintenance, Support and Operations (MSO).
Our website and commerce platforms include Drupal/Acquia, Optimizely, Sitecore, AEM, Contentstack, Shopify, BigCommerce, and commercetools.

Key Responsibilities:
Research and Experience Strategy
• Run interviews, stakeholder workshops, and usability tests. Combine findings with analytics and support feedback to identify user problems and priorities.
• Create journey maps, information architecture, and user flows. Define hypotheses, success criteria, and constraints; explain design tradeoffs to stakeholders.

Website and Mobile App Design
• Create wireframes, high-fidelity interfaces, and interactive prototypes in Figma. Cover navigation, search, product discovery,



onboarding, accounts, forms, and checkout.
• Specify iOS and Android patterns, gestures, permissions, notifications, authentication, and loading, error, empty, and offline states across devices.
• Design for accessibility and validate with developers and QA against WCAG 2.2 AA for web and native app guidance. Address contrast, keyboard focus, touch targets, and error recovery.

Design Systems and Delivery
• Build reusable components, variants, design tokens, and interaction states. Document usage to maintain consistent branding across web and mobile.
• Provide specifications, assets, responsive rules, and acceptance criteria. Review implementation in browsers and on devices; track UX defects in Jira or ServiceNow through resolution.
• Partner with product and analytics teams on instrumentation and experiments. Review delivery weekly and outcomes monthly to prioritize improvements.

Required Skil

📌 UX and Experience Designer (Chennai)
🏢 Gantec
📍 Chennai