Career Level Summary

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Solves complex problems
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Acts as a resource for colleagues with less experience

Critical Competencies

• Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
• Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
• Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
• Compassion:



Cultivates a positive and supportive setting to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.

Key Responsibilities

• Maintains day-to-day hygiene of the Findings & Assurance Register: logging new findings, confirming each has one named owner and one committed due date, and flagging items approaching the 30-day escalation clock.
• Tracks Deal Gate submissions against the 5 working day SLA, chasing named SME reviewers for sign-off and maintaining the decision record and evidence pack for each case.
• Compiles data for the DAO Scorecard each reporting cycle, including findings overdue, Deal Gate cycle time, Operational Readiness Review pass rate, escalations to Council, and SCH/Advent/Dell Med finding closure rate, under the direction of the Interim Lead and Programme Director.
• Manages scheduling, agendas, action logs and follow-up tracking for the Healthcare Assurance Forum and Mobilisation

📌 Project Manager III (India)
🏢 Rackspace Technology
📍 India