• Coordinate and manage all customer service requests and complaints through O2 Care.
• Act as the central point of communication between customers, service engineers, and branch teams.
• Schedule and assign service calls to technicians based on location, urgency, and expertise.
• Monitor service job progress and ensure timely closure with proper documentation.
• Maintain and update service records in the ERP system accurately.
• Follow up with customers post-service to ensure satisfaction and collect feedback.
• Generate daily and monthly service performance reports for management review.
• Ensure adherence to company service standards, warranty policies, and O2 Protection plans.
Location
PALA
State
Kerala
Country
INDIA
Educational Qualification
• Graduate or Diploma holder.
Age
25-40
Experience
0
Salary Range
Starting from Rs. 15,000
📌 SERVICE COORDINATOR (Pala)
🏢 Oxygen Digital Shop
📍 Pala
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.