Location: Vadodara, Gujarat
Employment Type: Full time
Experience: 1-2+ years
Department: Network Operations / Technical Support
Shift Timing: Night Shift (5 working days)

About the Role
We are looking for an experienced and technically strong Senior Network Engineer – Network
Operations & Security to manage day-to-day network operations, troubleshoot complex
network issues, handle technical escalations, and lead our network engineering team.The ideal
candidate should have strong hands-on experience with enterprise networking technologies,
including MikroTik, Ubiquiti UniFi, Aruba, Cisco, Fortinet, and Juniper. The candidate
must have a solid understanding of routing, switching, network security, firewalls, VPNs,
VLANs, and network troubleshooting.This role requires both strong technical expertise and
the ability to train, guide, and manage the technical team.
1. Network Operations & Monitoring
• Monitor day-to-day network operations and ensure network availability, stability, and
performance.
• Monitor network devices, firewalls, switches, routers, wireless infrastructure,



and related
systems.
• Identify and troubleshoot network connectivity, performance, and configuration issues.
• Perform proactive monitoring and preventive maintenance.
• Maintain proper documentation of network configurations, changes, and troubleshooting
activities.
2. Technical Escalation Management
• Act as the senior technical escalation point for complex network and connectivity issues.
• Take ownership of critical incidents and ensure timely resolution.
• Troubleshoot issues escalated by Network Engineers and Technical Support teams.
• Coordinate with vendors, ISPs, and third-party technology providers when required.
• Analyze recurring problems and implement permanent solutions.
• Participate in emergency and after-hours troubleshooting when required.
3. Routing & Switching
• Configure, manage, and troubleshoot enterprise routers and switches.
• Strong understanding of TCP/IP, VLAN, DHCP

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