Operations Manager — Child Health Programs, SKIDS
Bengaluru | Full time | On-site with school and clinic visits
About SKIDS
SKIDS delivers preventive child health screening and coordinated care through schools and clinics. We are seeking a healthcare professional who can lead teams and translate clinical workflows into dependable day-to-day operations.
Responsibilities
• Plan and supervise clinic operations and school-screening schedules, staffing, equipment and logistics.
• Recruit, onboard, train and supervise screening and support teams in coordination with leadership.
• Ensure equipment readiness, consumables availability, infection-control practices and adherence to approved SOPs.
• Coordinate consent collection, accurate data capture, clinician review and timely parent reports.
• Manage parent and school communication, referral coordination and follow-up tracking.
• Monitor attendance, productivity, reporting turnaround, service quality and operating costs.
• Resolve delivery issues, document incidents and escalate clinical concerns promptly to the appropriate clinician.
• Maintain operational records and improve workflows using digital tools and regular team reviews.
• Support quality audits and expansion to new partner locations.
Requirements
• BDS, a degree in Optometry, or a relevant recognised qualification in Behavioural Therapy. This is an operations role requiring one of these clinical or allied-health backgrounds.
• Preferably 3–6 years of relevant healthcare experience, including team supervision or operations coordination.
• Experience in clinics, school-health programs, community screening or child-development services is preferred.
• Strong planning, staff coordination, parent communication and digital documentation skills.
• English communication; Kannada is an advantage. Willingness to travel locally between partner schools and clinics.
• A child-centred approach, sound judgement and attention to privacy, consent and service quality.