Company Description Hair O Craft Hair Transplant Clinic is a leading center for hair transplant and hair restoration in Kerala, operating since 2006. The clinic is supported by a dedicated team of doctors and hair specialists who focus on delivering safe, effective, and personalized treatments. Hair O Craft has established multiple clinics across Kochi, Kozhikode, Manjeri, Thrissur, Thiruvananthapuram, and Coimbatore (Kovai), offering accessible services to a wide range of clients. The organization emphasizes professional care, patient satisfaction, and continuous improvement in hair restoration techniques to meet the needs of individuals seeking long-term solutions.
Role Description This is a full time, on-site role for a Customer Care Executive based in Kasaragod. The Customer Care Executive will respond to inquiries from existing and potential clients, provide information about hair transplant and restoration services, and schedule consultations and follow-up appointments. The role involves welcoming clients, maintaining accurate records, coordinating with medical and clinic staff,



and ensuring a smooth experience before and after procedures. The Customer Care Executive will handle phone calls, messages, and walk-in queries, address concerns professionally, and support basic administrative tasks such as updating databases and preparing client documentation. The position requires consistent focus on service quality and a courteous, empathetic approach to client interactions.
Location:Kochi, Bangalore, Mysore
Qualifications

• Strong Customer Support and Customer Service skills, with the ability to handle inquiries and resolve concerns effectively.
• Focus on Customer Satisfaction, ensuring a positive experience throughout the client journey.
• Excellent Communication skills, including clear spoken and written communication in relevant local languages and English.
• Basic Sales abilities to explain services, guide clients through options, and support consultation b

📌 Customer Care Executive (Bengaluru)
🏢 Hair O Craft Hair Transplant Clinic
📍 Bengaluru