Air Exports – Documentation & Customer Service

Ryal Logistics Pvt. Ltd. | Chennai (In office) | Full-time | 10+ years

Ryal Logistics is an IATA, FIATA, Custom Broker Licensed and AEO-certified freight forwarder, established in 1997. We specialise in pharma, dangerous goods, time critical shipments apart from handling general cargo by Air & Sea Freight.

Key Responsibilities
• Prepare and verify MAWB/HAWB, manifests, invoices and packing lists
• Prepare DG declarations under IATA DGR and check marking, labelling and packing
• Act as the main contact for customers on bookings, rates and shipment updates
• Handle offloads, delays and discrepancies, and resolve customer complaints promptly
• Close jobs and capture costs on time for accurate billing

Requirements




• Graduate; a logistics or EXIM certification is preferred
• 10+ years in air export documentation and customer service at a freight forwarder or CHA
• Strong knowledge of AWB rules, Indian Customs procedures and ICEGATE
• IATA DGR certification strongly preferred
• Familiarity with Chennai Air Cargo Complex procedures
• Good English & official communication skills
• Proficient in MS Excel, Outlook and freight forwarding software
• High attention to detail and the ability to work to tight cut-offs

Apply: Through LinkedIn, or email your CV to [email protected]

📌 Air Exports (Chennai)
🏢 Ryal Logistics Private
📍 Chennai