JOB DESCRIPTION – SERVICE ENGINEERPosition: Service Engineer
Department: Customer Support / After Sales Service
Reporting To: Service Manager / Head – Customer Support
Location: Ambernath, Maharashtra
Employment Type: Full-Time
Company OverviewFillpack Technology Pvt. Ltd. is a leading manufacturer of Processing, Filling and Packaging Machinery catering to Dairy, Food, Beverage, Pharmaceutical and Cosmetic industries. With over four decades of engineering excellence, Fillpack delivers customized machinery solutions and dependable after-sales support across India and international markets.
Job PurposeTo install, commission, troubleshoot, maintain and service processing, filling and packaging machinery at customer locations while ensuring maximum machine uptime, customer satisfaction and adherence to quality and safety standards.
Key ResponsibilitiesInstallation & Commissioning· Execute installation and commissioning of processing, filling and packaging machinery at customer sites.
· Conduct machine trials and performance validation as per customer requirements.




· Ensure successful handover of machines to customers after commissioning.
Service & Maintenance· Attend breakdown calls and provide timely technical solutions.
· Carry out preventive and predictive maintenance activities.
· Diagnose mechanical, electrical, pneumatic and PLC-related issues.
· Replace defective components and ensure machine restoration within committed timelines.
Customer Support· Provide in office and remote technical support to customers.
· Train operators and maintenance personnel on machine operation and maintenance.
· Explain machine functionality, SOPs and safety procedures to customers.
Documentation & Reporting· Prepare service reports after every site visit.
· Maintain records of machine installations, breakdowns and service activities.
· Submit daily travel and service reports to the reporting manager.
· Update service history and customer feedback records.
Spare Parts & AMC Support· Id

📌 Field Service Engineer (Thane)
🏢 Fillpack technology
📍 Thane