We are looking for a proactive and skilled technical support Engineer
Key Responsibilities
• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.
Qualifications
• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Robust problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.
You can also email the following information directly to
[email protected]: Position, Expected Salary, Earliest Start Date, and Base Location
📌 Technical Support Engineer (Ahmedabad)
🏢 Growatt New Energy
📍 Ahmedabad