Customer Care Executive- Backend Query Solution (Ahmedabad)

Customer Care Executive- Backend Query Solution (Ahmedabad)

19 Oct
|
Prudent Corporate Advisory Services
|
Ahmedabad

19 Oct

Prudent Corporate Advisory Services

Ahmedabad

Prudent Corporate Advisory Services Ltd is urgently hiring for the role of Customer Care Executive- Backend Query Solution.

Location : Ahmedabad

Experience Required : 0-3 Years

Location : Ahmedabad- Gulbai Tekra

Work Timings : Day Shift Only

Job Type : On-roll full time

Key Responsibilities
• Handle and resolve customer/partner queries effectively
• Coordinate with internal teams for timely resolution
• Ensure queries are resolved within defined TAT
• Maintain proper query records and follow-ups
• Understand issues and provide accurate solutions
• Handle communication through email and phone
• Follow defined processes, SOPs & escalation guidelines

Skills Required
• Excellent written & verbal communication
• Positive analytical & problem-solving skills
• Strong query-handling ability
• Follow-up and coordination skills
• Basic knowledge of MS Office / Excel
• Positive attitude and willingness to learn
• Ability to manage multiple queries responsibly

Interested candidates can share their updated resume on [email protected]

📌 Customer Care Executive- Backend Query Solution (Ahmedabad)
🏢 Prudent Corporate Advisory Services
📍 Ahmedabad

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