The Deputy Manager - L&D; will be responsible for the end-to-end employee development lifecycle within the South Zone. You will ensure seamless onboarding, drive long-term learning journeys, and partner with business leaders to enhance the sales and technical capabilities of our internal teams and external channel partners.
Key Responsibilities:
1. Onboarding & Induction Excellence
• Execute a 30-day blended induction program for all recent hires, incorporating:
• E-learning modules via the Learning Management System (LMS).
• Instructor-Led Training (ILT) sessions.
• Coordinating factory visits to ensure product knowledge and brand immersion.
• Monitor and drive the 3-month and 6-month learning journeys, ensuring employees meet milestones and competency benchmarks.
2. Performance-Linked Training (Sales & Functional)
• Consult with Sales and Functional Leaders to identify skill gaps.
• Design and deliver ad-hoc training sessions focused on Sales Excellence, including:
• Pitching and Negotiation skills.
• Objection handling and Client follow-up strategies.
• Analyze LMS data to ensure 100% completion rates for mandatory functional training.
3. Strategic Planning & Channel Partner Training
• Publish and manage the Quarterly, Half-Yearly, and Yearly Training Calendars for the Central Zone.
• Organize Open Learning Events (Online & Offline) for the wider ecosystem, including dealer staff, service technicians, and in-shop promoters.
4. Stakeholder Coordination & Corporate Alignment
• Act as the bridge between the Head Office (HO) L&D; team and local operations.
• Collaborate with external learning consultants to execute corporate skill development initiatives locally.
5. Assessment & Analytics
• Design effective quizzes, questionnaires, and feedback mechanisms to measure training effectiveness.
• Maintain and present training data using MS Excel to report on KPIs, attendance, and ROI of learning programs.