City PnL Head – Coliving
Zolo | Coliving Business
Own the city. Drive occupancy. Build systems. Deliver predictable growth.

Why this role exists
In coliving, a city is not just a geography.
It is a full business unit with its own demand, occupancy, cost structure, customer experience, and operational complexity.
At city level:
• Demand fluctuates continuously
• Supply is fragmented across multiple properties
• Resident expectations evolve constantly
• Execution gaps immediately affect occupancy and retention

Without strong city-level ownership, operations quickly become reactive.
The biggest failures usually happen when:
• Occupancy is managed week-to-week instead of structurally
• Sales and operations work independently instead of as one system
• Cost leakages go unnoticed
• Accountability weakens across teams
• Escalations consume operational bandwidth daily

As scale increases, the city must operate with:
• Predictability
• Commercial discipline
• Structured execution
• Strong leadership ownership

This role exists to ensure:




• The city runs like a disciplined business unit
• Occupancy remains stable across cycles
• Demand generation stays strong and diversified
• Resident experience remains consistent across properties
• Costs are controlled structurally, not reactively
• Teams operate with ownership and accountability
• Escalations reduce through system-led fixes

If this role is strong:
• Occupancy becomes predictable
• Margins improve consistently
• Teams operate independently and efficiently
• Retention strengthens
• Growth becomes scalable

If this role is weak:
• Occupancy volatility increases
• Conversion weakens
• Costs rise without control
• Escalations dominate operations
• Customer experience becomes inconsistent

This role directly controls: Revenue + occupancy + retention + profitability + team performance
Your mandate is clear
• Own city-level revenue, occupancy, and profitability
• Build robust demand generation engines
• Ensure consistent resid

📌 City Head (Coimbatore)
🏢 Zolo
📍 Coimbatore