Every day, millions of shipments move around the world on data that nobody is looking at in real time. Orders, ASNs, invoices, and tracking events flow between 3PLs, forwarders, brands, and retailers, then get flattened into a status that tells you something went wrong only after it already has.

SwiftB2B exists to change that. We are an AI operating system for global supply chains. One platform where 3PLs, freight forwarders, brands, retailers, and manufacturers can see every item, shipment, and exception as it happens. The platform does not stop at flagging a delay; tt works out what the delay costs, weighs the options, and starts the fix.

We built it on 15 years of SwiftAnt’s work in supply chain and EDI technology, and on a team that has spent careers in logistics, retail, and enterprise software. We are a Databricks partner and the platform runs on the lakehouse.

Our product has a dozen LLM-backed features and the number is growing: natural-language query, exception narratives, agents that draft and act, document extraction over customs paperwork and rate cards.



Every one of them needs a model behind it, a prompt that is versioned, an eval that runs before release, a cost per call somebody is watching, and a way to roll back when a provider changes a model under us. Right now that is spread across the people who built each feature, and we are looking for one person to own it.

What you will do

• Own the serving layer: Databricks Model Serving, Foundation Model APIs, direct provider APIs (Anthropic, Azure OpenAI), and the gateway in front of them. Routing, fallback, rate limits, key rotation.
• Version prompts, tools, and agent configurations like code. Nothing reaches production without a diff, a review, and an eval run.
• Build and run the evaluation pipeline: regression sets per feature, LLM-as-judge where it is honest, human review where it is not. Gate releases on the results and publish them.
• Put a number on everything: tokens, cost per feature per cu

📌 LLMOps Engineer (Bengaluru)
🏢 swiftb2b
📍 Bengaluru