Here is a crisp, qualified, and engaging LinkedIn job posting tailored to your exact Job Description and tuned for maximum visibility:
? WE'RE HIRING | Call Center Agent
Are you a customer-focused communicator looking to grow your career? Apollo HealthAxis is hiring polite, driven, and articulate Call Center Agents to join our contact center team in Hyderabad
? Job Overview• Job Title: Call Center Agent
• Department: Contact Centre
• Reports To: Assistant Manager
• Location: Hyderabad (On-Site)
• Employment Type: Full-Time
• Shifts: 24x7 Rotational Shifts

? Roles & Responsibilities• Handle inbound/outbound customer interactions with a positive, skilled attitude.
• Understand customer needs thoroughly and deliver accurate, complete information.
• Communicate effectively while meeting or exceeding key call center performance metrics.




• Route and assign cases to appropriate queues with clear justification.
• Identify urgent customer issues and escalate them promptly to Team Leads.

? Key Qualifications & Skills• Education: Undergraduate or Graduate degree mandatory.
• Languages: Fluent English & Hindi (additional regional languages are a plus).
• Computer Skills: Proficient in MS Office (Word, Excel, Outlook) with good typing speed.
• Experience: Prior call center/contact center experience preferred (freshers with excellent communication are welcome to apply).
• Soft Skills: Ability to work well under pressure, meet targets, and deliver exemplary customer service independently.

📌 Customer Service Agent (Hyderabad)
🏢 Apollo HealthAxis
📍 Hyderabad