Job Description: Admin and Front office Manager – Aesthetic / Pain Clinic
Clinic Operations & Administration
Job Type: Full time
Location: Chennai / Saidapet
Reports To: Clinic Manager / Clinic Director
Job Summary
We are looking for a well-organised, presentable, and customer-focused Front Office Administrator
to manage the day-to-day front office operations of our aesthetic clinic. The ideal candidate will be
responsible for patient coordination, appointment scheduling, customer service, administrative
duties, billing, cash handling, and basic accounting.
The candidate should have excellent communication skills, a professional attitude, attention to
detail, and the ability to ensure a smooth, welcoming, and seamless patient experience.
Key Responsibilities
1. Front Office & Clinic Administration
• Welcome patients and visitors warmly and professionally.
• Manage patient registration, appointments, enquiries, and check-ins.
• Schedule, confirm, reschedule, and follow up on appointments.
• Maintain accurate patient records, consent documentation, and appointment registers.




• Coordinate appointments between patients, doctors, therapists, and other clinic staff.
• Manage incoming calls, emails, WhatsApp enquiries, and other communication channels.
• Maintain the reception area and ensure the clinic is organised and presentable.
• Monitor stationery, office supplies, and other front office requirements.
• Maintain patient confidentiality and follow clinic policies and procedures.
2. Customer Service & Patient Coordination
• Provide accurate information about clinic services, treatments, packages, and appointment
procedures within the scope of training.
• Handle patient enquiries, feedback, and complaints politely and efficiently.
• Coordinate pre-treatment instructions and post-treatment follow-ups as directed by the
clinical team.
• Follow up with prospective patients and existing patients regarding appointments and
enquiries.
• Support patient retention through profe

📌 Admin / Front office Manager (Chennai)
🏢 iGenClinics
📍 Chennai