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Lead and provide expert guidance in the implementation, configuration, support, and optimization of Workday Absence and Time Tracking solutions for our customers. This role will serve as a senior SME, engaging with customers to understand their strategic business goals, advising on best practices, and ensuring that Workday solutions are designed and delivered to the highest standard. The role is instrumental in driving quality, scalability, and innovation across projects, while driving the growth and capability development of the consulting team, ensuring regional teams align with global best practice and delivery quality outcomes to our customers.
Key Responsibilities
• Lead complex and strategic Workday HCM implementations, overseeing design, configuration and delivery across Absence and Time Tracking. Lead customer discovery and requirement workshops.
• Lead,
support and develop junior resources in delivering Workday Absence & Time Tracking solutions to global customers.
• Review and validate solution designs and configurations across workstreams to ensure quality and consistency.
• Oversee project execution within the country Absence & Time Tracking team, ensuring adherence to best practices and customer expectations.
• Manage and mentor team members, ensuring alignment with global delivery standards.
• Plan and manage practice building activities with the Global Domain Lead.
• Act as a key point of contact for Workday Absence & Time Tracking expertise within the country-based delivery teams, ensuring consistency with global standards. Contributes to the overall Absence & Time Tracking strategy.
• Engage with internal and external stakeholders to align delivery with customer expectations and global best practices.
• Contribute to the evolution of methodologies and reusable assets to enhance delivery excellence.