E-Commerce Manager (Navi Mumbai)

E-Commerce Manager (Navi Mumbai)

19 Oct
|
Torq Commodities
|
Navi Mumbai

19 Oct

Torq Commodities

Navi Mumbai

Key Responsibilities

Commercial ownership

• Own end-to-end e-commerce sales for the UK and EU, delivering monthly and annual targets for revenue, orders and contribution margin
• Build and manage the annual e-commerce budget and P&L;, including ad spend, marketplace fees, fulfilment costs and promotions
• Set pricing, promotional calendars and channel-wise assortment to balance growth with profitability
• Forecast demand with the supply chain team and plan stock for each channel to avoid stock-outs and ageing inventory

Marketplaces

• Manage and grow seller accounts on Amazon UK & EU (Seller Central/Vendor Central), eBay UK & EU, Etsy and Galaxus
• Identify, evaluate and onboard recent marketplaces as needed
• Build and manage Brand Registry, Amazon Brand Store and storefronts on each marketplace, including bundles, multipacks and Subscribe & Save
• Drive listing quality: titles, keywords, A+ content, images, reviews and ratings, and Buy Box health

Advertising and growth

• Plan, execute and optimise marketplace advertising (Amazon Sponsored Products,



Brands and Display; eBay Promoted Listings; Etsy Ads) within agreed ACoS/TACoS and ROAS targets
• Use deals, coupons, Lightning Deals, Prime Day and Vine to drive trial, reviews and repeat purchase; run external traffic to marketplace listings via Meta, TikTok and Google where it pays back

Operations and compliance

• Coordinate with the UK office, FBA and 3PL partners on inbound shipments, stock synchronization and timely dispatch
• Ensure food listings meet UK and EU rules: FSA guidance, EU FIC (Regulation 1169/2011) labelling, allergen declarations for nuts and seeds, nutrition and health claims, and HFSS advertising restrictions in the UK
• Maintain compliance with marketplace policies, GDPR, consumer law, VAT/OSS and returns policies
• Keep customer service, account health and seller ratings at high standards across every channel

Team leadership and reporting

• Lead, hire and develop the e-commerce team, settin

📌 E-Commerce Manager (Navi Mumbai)
🏢 Torq Commodities
📍 Navi Mumbai

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