Lead Full Stack Engineer (Gurugram)

Lead Full Stack Engineer (Gurugram)

19 Oct
|
Aspire
|
Gurugram

19 Oct

Aspire

Gurugram

About The Company

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global setting.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.





About The Role

What you'll do:

Customer first, always

• Find and remove friction across key customer journeys on web and mobile, from onboarding to day-to-day usage
• Use support tickets, contact drivers, app reviews and product analytics to decide what to fix next
• Build self-service capabilities that let customers resolve issues without contacting support
• Own and evolve the customer support AI bot: improve answer quality and resolution rate, connect it to product data and actions, and hand off smoothly to human agents when needed
• Treat bugs and incidents through the customer's eyes: fix the root cause, not only the symptom

Build

• Write production code across frontend and backend, spending around 80% of your time hands-on
• Own technical design for the squad's work and set a high bar for quality, performance and reliability
• Instrument every change so we can measure its impa

📌 Lead Full Stack Engineer (Gurugram)
🏢 Aspire
📍 Gurugram

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