• Connect with company-provided international leads through calls and other approved communication channels.
• Understand customer requirements and recommend suitable Term Insurance, Health Insurance or Investment solutions.
• Engage effectively with warm and hot leads and drive the sales process from initial interaction to closure.
• Explain product features, benefits, eligibility and relevant information in a explicit and professional manner.
• Build trust and maintain strong customer relationships throughout the sales journey.
• Follow up with prospective customers in a timely manner to improve conversions.
• Achieve assigned sales and business targets while maintaining quality and compliance standards. • Accurately update customer interactions and sales activities in the designated systems.
• Work closely with internal teams to ensure a smooth customer experience and successful policy/investment processing.