Senior Manager, Insurance Products

IndiGo, Financial Services and Loyalty

Role Overview

IndiGo is building a consumer platform around BluChip loyalty, financial services and travel

commerce, and embedded insurance is a core part of it. This role will conceptualise and launch

insurance products, such as baggage, delay and flexible cancellation cover, from concept to a

live, growing and compliant business inside the booking and loyalty ecosystem.

The person will own product design, pricing, the digital distribution / attachment and will be the

customer custodian when a claim arises, while keeping every step within IRDAI regulation. The

role suits someone who can imagine an insurance product, embed it in the customer journey

with the least possible friction, and care as much about adoption as about getting the product

right.

Key Deliverables

Product and Insurer Partnership

Take each product to market from an insurer's already filed product where one fits, or

co-file a new product with the insurer where it does not, owning the product definition,





advantages and terms from concept to launch.

Run RFPs and negotiate with insurers on commercials, service levels, stop-loss terms

and group or master policy structure.

Track airline, travel platform and fintech insurance offerings, pricing and claim models,

so that IndiGo's propositions stay ahead of the market.

Pricing and Underwriting

Own pricing for every product, built on claim frequency and severity, route and season

patterns and IndiGo's own data, so that the price is right the first time and not corrected

after launch.

Balance conversion against loss ratio, setting premiums that customers accept and the

insurer can sustain.

Design the controls that protect each product from adverse selection and fraud, and

track loss ratio, claim cost and attach rate against plan.

Digital Distribution and Issuance

Own the embedding of insurance across web, app, booking flow, Manage Booking, web

check-in, itin

📌 Senior Manager (Gurugram)
🏢 IndiGo (InterGlobe Aviation
📍 Gurugram